ClipFame

Privacy Policy

Last updated: October 2, 2026 · ClipFame is operated by Envol Inc., 2108 N St, Ste N, Sacramento, CA 95816, USA.

What we collect

• Account: your email address, your preferred language, and either a securely hashed password or, if you choose Continue with Google, the name, email address and profile picture of your Google account. We never see your Google password.
• Videos: the videos you upload or link, the transcript of their speech, and the clips we create.
• Purchases: what you bought and when. Your payment details and billing address are collected by Stripe and Link at checkout; we never see or store your card.
• Support: the messages you send us from the Support page or by email, with the technical details that help us answer (your browser, the page you were on, your hours balance and the video concerned).
• Free trial: a one-way fingerprint (hash) of your email address, so the free minutes are given once per address, and which videos and channels were clipped with free minutes.
• Posting accounts: if you connect Zernio or Postiz, your API key for it (stored encrypted) and the list of your connected channels.
• Usage: basic technical logs (for example errors and processing times) to keep the service running, and anonymous usage statistics: the pages visited and steps taken (signing up, starting a first video, buying hours), without cookies or any identifier stored on your device.
• Where you came from: when you create your account, the ad or website that brought you to ClipFame (for example "tiktok" from an ad link, or the site that linked to us) and the page you arrived on.

How we use it

To provide ClipFame: to process your videos, show your clips, manage your hours, prevent abuse and answer support requests. And to understand, in aggregate, how people find and use ClipFame (which ads and sites bring visitors, sign-ups and purchases), so we can improve it and spend our marketing wisely. We do not sell your data and we do not use your videos to train AI models.

Who processes it for us

• Cloudflare (website, file storage and account emails such as the sign-up confirmation and password reset), Supabase (accounts and database), Modal (video processing servers).
• OpenRouter and the AI providers it routes to (speech transcription, framing and choosing the best moments): they receive your video's audio, its transcript and still frames of the picture. We only use providers that do not keep or train on this data.
• OpenAI moderation (safety check): receives still frames taken across the video (one every 5 seconds, up to 720) and the transcript.
• Stripe and Link (payments, sales tax and receipts). As the merchant of record for purchases, they also handle your payment data under their own privacy policies.
• Google, only if you choose Continue with Google (to confirm who you are). Our pages also load their fonts from Google Fonts, which sees your IP address.
• Google (Gmail), where the support@clipfame.app mailbox is kept.
• Proxy network providers, to download the videos you link.
• PostHog (United States), for anonymous, cookieless usage statistics: no cookies or other storage on your device and no user profiles. Your IP address is used only to compute a daily anonymous hash and is not stored. It receives the pages visited and the steps above, never your email, name or videos.
• Zernio or Postiz, only if you connect your own account: they receive the clips you choose to post, with their captions.

How long we keep it

Source videos: deleted after 3 days. A video stopped by the content check: kept 3 days for review, or one year when it involves minors (the legal hold that follows a report to the authorities). Transcripts: deleted after 3 days (3 days after a clip's last edit, when you edit one). Clips: deleted after 90 days. The free-trial fingerprint of your email address and the list of videos and channels clipped with free minutes: kept after your account is deleted, so the free minutes are only given once. Account data, the list of your videos, your purchases and support messages: kept while your account is open (purchase records longer when the law requires it). You can ask us to delete your account and data at any time.

Legal bases and transfers

We process your data to provide the service you signed up for (contract), to keep ClipFame safe and working and prevent abuse (legitimate interests), and to meet legal duties such as keeping purchase records (legal obligation). Our providers above are mostly in the United States; where the law requires it, transfers are covered by the providers' Standard Contractual Clauses or the EU-US Data Privacy Framework.

Your rights

You can access, correct, download or delete your data, and object to its use. Email support@clipfame.app or write to Envol Inc., 2108 N St, Ste N, Sacramento, CA 95816, USA. If you live in the EU or the UK, you can also complain to your data protection authority.

Cookies

We only use what is needed to keep you logged in and remember your language. Our usage statistics are cookieless: nothing is stored on your device for them. No advertising cookies, and no tracking across other websites, so "Do Not Track" signals change nothing here.