ClipFame

Terms of Service

Last updated: October 4, 2026 · ClipFame is operated by Envol Inc., 2108 N St, Ste N, Sacramento, CA 95816, USA.

1. What ClipFame does

ClipFame turns long videos you provide (an upload or a link) into short clips with captions. You buy hours of video in one-time packs. There is no subscription.

2. Your account

You must be at least 18 years old, or the age of majority where you live, to create an account. Keep your password safe; you are responsible for activity on your account.

3. Your videos and your rights

You may only submit videos that you own or have permission to use, including permission to edit them and publish clips of them. You keep all rights to your videos and clips. You give us a limited license to store and process them only to provide the service.

4. Content rules

You must not submit or create: sexual or sexually suggestive content; any content involving minors in a sexual or harmful way; graphic violence or gore; content that promotes terrorism, hate or harassment; or anything illegal. Before a video is processed, an automatic check looks at frames taken across it (one every 5 seconds, up to 720) and at what is said in it; it does not see every frame. A video that breaks these rules is not processed, and the hours it used are returned, except for content involving minors (below). After a first blocked video we warn you; after 3 blocked videos, new videos are paused for 12 hours. A second uploaded video with sexual content blocks the account (you can still see and download your clips). Content involving minors blocks the account at once: that video's hours are not returned, its other videos are stopped, it can then only contact support, the video is kept for one year, and illegal material involving minors is reported to the authorities as required by law. Accounts that keep breaking these rules may be closed. If you think a video or an account was blocked by mistake, contact support (the Support page stays open): a person reviews every such request.

Some content ClipFame can process, for example violent video games, may still be refused, limited or demonetized by social networks: their own rules decide what they publish.

5. Hours, payments and refunds

• Hours are counted to the second: a video uses exactly its length, or the length of the part you choose to clip.
• Hours you buy never expire.
• If a video fails to process, the hours it used are returned to your balance automatically.
• If you cancel a video before any of its clips is ready, its hours are returned, for at most 3 cancelled videos per day; beyond that, a cancelled video is charged like a finished one. Once a clip is ready, the hours for that video are used and are not returned.
• If you start a video that you already clipped with the same settings in the last 90 days, we warn you first and offer to open the clips you already have, at no charge. If you choose to clip it again anyway, it uses hours again, like any new video.
• Packs are sold through Link, Stripe's checkout, which acts as the merchant of record: it takes the payment, adds and pays any sales tax or VAT that applies, and sends your receipt. Your card statement shows LINK.COM* CLIPFAME. The payment terms shown at checkout also apply to your purchase.
• Hours that have been used are not refunded. Write to us within 14 days of buying a pack for a refund of its unused hours. Link support may also refund a purchase under its own terms. When a pack is refunded or charged back, its hours are removed from your balance; if some of them were already used, your balance can go below zero until you buy more.
• New accounts receive 30 free minutes, once per person. They are given once per email address, even after an account is deleted (addresses that differ only by a “+” part, and Gmail addresses that differ only by dots, count as the same), and they can't be used on a video, or a channel, that was already clipped with another account's free minutes. Accounts created to get more free minutes may be closed. Clips made with free minutes carry a small ClipFame watermark.

6. Storage

Uploaded source videos are deleted automatically after 3 days. A video stopped by the content check is kept for review for 3 days, or for one year when it involves minors. Finished clips stay available to download for 90 days, then are deleted. Download anything you want to keep. Posts you schedule through a posting service must be set to go out before the clip is deleted.

7. Posting to social networks

ClipFame never publishes to a social network itself: it only sends the clips you choose to the posting service you connect (Zernio or Postiz), with the choices you make when you schedule them. For TikTok, you choose who can see the post, whether people can comment, Duet or Stitch, and whether it promotes a brand, and you agree to TikTok's music and branded content terms; for YouTube, you choose its visibility and say whether it is made for kids. You use the posting service under its own terms, and you are responsible for what you publish.

8. Copyright complaints

If you believe a clip infringes your copyright, email support@clipfame.app with: your name and contact details; the work you own; the ClipFame video or clip in question; a statement that you believe in good faith its use is not authorized by you, your agent or the law; a statement that your information is accurate and that you own the rights or may act for their owner; and your signature (your typed full name is enough). We remove infringing material and close the accounts of repeat infringers.

If your video was removed by mistake

If we removed a video or its clips after a content or copyright complaint and you believe that was a mistake (you own it, you have permission, or the use is allowed by law), email support@clipfame.app from your account's email address within 30 days. Include the name of the video, why you have the right to use it (attach a license or written permission if you have one), your name and contact details, and a statement that your information is accurate. A person reviews every request. When the removal followed a copyright complaint, we may send your reply to the person who complained so they can answer it. We tell you our decision by email, usually within 10 business days. A removed video's files are deleted when it is removed, so they can't be restored: if we agree the removal was a mistake, we give you back the hours the video used, so you can clip it again.

9. The service is provided “as is”

We work hard to find the best moments, but we don't guarantee any clip will perform on social media. To the maximum extent allowed by law, our liability is limited to the amount you paid us in the 12 months before a claim.

10. Changes and contact

We may update these terms; we will tell you about important changes. Questions: support@clipfame.app · Envol Inc., 2108 N St, Ste N, Sacramento, CA 95816, USA.